Respecting Your Privacy
We respect your privacy and are committed to protecting your information. This Privacy Policy explains what we collect on our website and in our clinics, how we use and share data, and the choices you have.
It clarifies the difference between general website information and protected health information (PHI) handled under HIPAA, describes our security practices, and provides contact details for questions, requests, and updates to this policy.
SMS & Text Messaging Program Details
By submitting your phone number through our website forms, you consent to receive SMS/text messages from “Shape U Deserve” (Garg LLC) regarding appointments, promotions, updates, and customer support communications.
How Users Opt In
Users opt in to receive SMS/text messages by:
- Submitting a form on our website
- Requesting information through our contact forms
- Scheduling an appointment
- Providing consent verbally or through other electronic communication methods
Message Frequency
Message frequency may vary depending on your interaction with our business, appointment activity, and ongoing services.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Instructions
You may opt out of receiving SMS/text messages at any time by replying:
Once you opt out, you will no longer receive SMS communications unless you opt back in.
SMS Consent & Privacy
SMS consent is not shared with third parties or affiliates for marketing purposes. Information may only be shared with SMS service providers necessary to deliver messaging services.
Your Rights Under HIPAA
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Copy of Medical Records
You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
Correct Medical Records
You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Confidential Communications
You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
We will say “yes” to all reasonable requests.
Limit What We Use or Share
You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
Accounting of Shared Information
You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Copy of This Privacy Notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically.
We will provide you with a paper copy promptly.
Choose Someone to Act for You
If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
We will make sure the person has this authority and can act for you before we take any action.
File a Complaint if Violated
You can complain if you feel we have violated your rights by contacting us using the information on page 1.
You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/ .
We will not retaliate against you for filing a complaint.
Your Choices & Consent
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
You have the right and choice to tell us to:
- Share information with your family, close friends, or others involved in your care
- Share information in a disaster relief situation
- Include your information in a hospital directory
- Contact you for fundraising efforts
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
We never share your information unless you give us written permission:
- Marketing purposes
- Sale of your information
- Most sharing of psychotherapy notes
Fundraising Details:
We may contact you for fundraising efforts, but you can tell us not to contact you again.
Standard Uses & Disclosures
How do we typically use or share your health information? We typically use or share your health information in the following ways.
Treat You
We can use your health information and share it with other professionals who are treating you.
Run Our Organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Bill For Your Services
We can use and share your health information to bill and get payment from health plans or other entities.
Other Allowed or Required Disclosures
How else can we use or share your health information? We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes.
For more details, see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html
Help with Public Health and Safety Issues
We can share health information about you for certain situations such as:
- Preventing disease
- Helping with product recalls
- Reporting adverse reactions to medications
- Reporting suspected abuse, neglect, or domestic violence
- Preventing or reducing a serious threat to anyone’s health or safety
Do Research
We can use or share your information for health research.
Comply with the Law
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
Organ & Tissue Donation
We can share health information about you with organ procurement organizations.
Coroners & Funeral Directors
We can share health information with a coroner, medical examiner, or funeral director when an individual dies.
Workers’ Compensation, Law Enforcement & Government
We can use or share health information about you:
- For workers’ compensation claims
- For law enforcement purposes or with a law enforcement official
- With health oversight agencies for activities authorized by law
- For special government functions such as military, national security, and presidential protective services
Respond to Lawsuits and Legal Actions
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
Our Duties & Responsibilities
Special Guarantee
We never market or sell your personal information.
We are required by law to maintain the privacy and security of your protected health information.
We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
We must follow the duties and privacy practices described in this notice and give you a copy of it.
We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
For more details see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html
Changes to the Terms of This Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our website.
SMS & Phone Privacy Commitments
Phone Privacy Protection
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Non-Sharing Policy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.